Service and Warranty Advisor job vacancy at Campbells Caravans

12-02-2024

Service and Warranty Advisor.

You will be working as part of a small team at our Service & Warranty Centre in Lostock Hall, Preston.

Your day to day duties will include;

• Dealing with customers face to face, on the phone and by email. Booking Caravans and Motorhomes in for servicing and warranty work.

• Using our internal IT system to create and process a range of paperwork including job cards and invoices.

• Processing warranty claims with various manufacturers in line with the company and manufacturer's policies.

• Liaising with the workshop onsite ensuring all work is completed in the given timescale.

• Sourcing and ordering warranty and chargeable parts from a variety of suppliers.

We expect you to demonstrate and have experience in the following skills,

• Teamwork and ability to use own initiative.

• Excellent Customer Service.

This is a customer facing role and an essential part of the job. Experience and confidence in interacting with customers in person and on the phone is essential.

• Ability to multi-task and work to deadlines.

• Friendly, motivated and organised personality with a 'can do' attitude.

We are ideally looking for someone with previous experience in the Caravan or Motor trade.

We believe this is an excellent opportunity for the right candidate to join a hardworking and friendly team. Benefits

• Competitive rate of pay

• Monday - Friday 8am - 4.30pm / Saturday 8am - 12pm - Overtime is paid at 1.5 rate over 40 hrs

• Saturdays are worked on a rota working 1 in 3. (Sundays and bank holidays closed) Job Types: Full-time, Permanent Salary: £12.13 per hour

Benefits:

• Company pension

• On-site parking

Schedule:

• 8 hour shift

• Monday to Friday

• Overtime

• Weekend availability Ability to commute/relocate:

• Preston, PR5 5JY: reliably commute or plan to relocate before starting work (required) Education:

• A-Level or equivalent (preferred) Experience:

• customer service: 1 year (required) Licence/Certification:

• Driving Licence (preferred)

• Company pension

• On-site parking

• customer service: 1 year (required) Licence/Certification:

 

• A-Level or equivalent (preferred) Experience:

• customer service: 1 year (required) Licence/Certification:

• Driving Licence (preferred)

.

Vacancy Location